Frequently asked questions

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• What type of pets does Yandina Vet Clinic treat?   

We are a companion animal clinic, treating pet dogs and cats for medical and surgical procedures.  We also occasionally treat the odd rat or guinea pig but there are other clinics dedicated to these pocket pets.

• What service is available for after hours emergencies?

  In order to be able to offer our full concentration and expertise to each patient that we see during the day, we refer our overnight and after hours cases to The After Hours emergency groups . These groups are a dedicated after hours option for all companion animal clinics on the Sunshine Coast. They open when we close, every night from 5:30pm to 8:00am, all weekend from 5:30pm Friday until 8:00am Monday and all public holidays. You are guaranteed to have a vet available whenever you need them and there will always be someone with your pet if they are hospitalised.

• Why does it cost me more to see a vet then to go to a doctor?

  There are many factors that affect the costs in a medical profession. The truth is that human medicine is actually more expensive than veterinary medicine, but the medicare system heavily subsidises the cost of human care. There is no medicare for dogs. Also the human hospitals, nurse wages and medical equipment are often paid for by the government whereas a veterinarian receives no government funding at all so all expenses are paid by the owner of the practice. Pet insurance is an option to help reduce the burden of expensive medical treatment for your pet.

• What is the Triennial Vaccine program and titre testing?

Previous vaccination programs have seen all patients receiving multiple vaccine components every year. We now have evidence that some of these components will guarantee immunity for 3 years, hence the term tri (three) -ennial (year). We also know many animals will maintain this immunity for even longer.  This can be tested with antibody titre testing.  A clear test result means we give less vaccine components each year and therefore reduced risks of side effects or reactions, though these are fairly uncommon. Our pets still require an annual health check to ensure there are no nasty illnesses lurking undetected (remember 1 year in the life of a dog or cat is equivalent to 5-7 human years).

• What if I work all through the week?  Our clinic is open for appointments Saturday morning 8:30-11:30.  We also offer a drop off and stay service so your pet can be left with us in the morning, assessed and treated during the day, and sent home when you finish work.  Please realise your pet needs to have good manners in order to stay with us, to minimise the disturbance to fellow patients.

• What methods of payment are accepted?In order to keep fees as reasonable as we can and keep the clinic running we are unable to run accounts for services performed. We accept cash, Mastercard and VISA.

• What if I can not afford to see a vet?

  Taking on a pet is a big responsibility and privilege. Although it is a lovely thought that all families should have a pet, the reality is that it can be a significant added cost to the family that increases financial burden and stress. We are not government funded so all our expenses are paid out of our own pocket. In order to keep fees as reasonable as we can and keep the clinic running we are unable to run accounts for services performed. We can offer you advice on certain conditions without a consultation. Please call the clinic and we will do our best to give you options.